REVIEW: Hilton Hotel Umhlanga Arch
Hilton Garden Inn is the first of its kind in South Africa, situated at the new Umhlanga Arch, welcoming both local and international guests. Durbanite recently experienced first hand what they have to offer.
From the moment you walk in, you experience a relaxed environment, making you feel right at home. The Hilton Garden Inn Umhlanga Arch is a technologically advanced hotel, allowing guests to check in, select and unlock your room, as well as access the guest lift, easily from your mobile phone. The hotel boasts a fitness centre, outdoor swimming pool with a great view of the upcoming developments in the area as well as the stunning sea Durban has to offer, as well as a laundry room and currency exchange for international guests.
The staff at the Hilton Garden Inn Umhlanga Arch are friendly and extremely helpful and have adopted a “Brightheartered Hospitality” approach.
“It was amazing, the staff remember your name, they learn more about why you are visiting and really go out of their way to make your experience a memorable one.” Commented Bianca Hauser, Durbanite contributor.
There are 203 rooms kitted out with coffee and tea brewers, a flat screen HDTV, a hairdryer, iron and ironing board (perfect for out of town guests), along with a mini refrigerator. Hilton Garden Inn Umhlanga Arch ensure to adhere to Covid-19 safety regulations by cleaning rooms before check in as well as after check out. They are currently participating in the Hilton CleanStay Program with Lysol Protection to deliver an even cleaner and safer experience for guests.
“I really felt comfortable during these times, as once staff clean a room, they have the Hilton CleanStay Room Seal that indicates to us that a room has not been accessed since it was cleaned and disinfected.”
The hotel ensures sufficient spacing in the dining hall and hand sanitizers can be found throughout the hotel. Guests are encouraged to use disposable gloves provided when dishing up salad for the meals and the Chefs are responsible for dishing up dinner, limiting exposure.
Together & Co aims to bring people together, “one meal, coffee and conversation at a time”. Those who are not guests at the hotel are also welcome to dine at the restaurant or have a drink at the bar. Hilton Garden Inn Umhlanga Arch also boasts a 24-hour self-service retail space, “The Shop”, which offers snacks, locally sourced food and beverages as well as essential personal items, should guests need anything.
To book your stay, visit their website.