This time around, we sent Bronwynn Fineman to try out the new Carlton Hair in La Lucia Mall. Here’s what she had to say about the experience:
“I was the lucky one to be the first to go to the new salon in La Lucia Mall. I have to say that I was a little nervous but really excited having never been to a ‘professional salon’ before!
I have to say that my first impression was that it was friendly, very busy and of course, ‘vibey.’ There was so much going on but it was fun, new and co-ordinated. I can’t describe exactly how I was feeling at the time, taking in everything, it was surreal.
I was offered drinks and given magazines to read, which made me feel welcome and comfortable. I then finally got to meet Kim Franklin. What a lovely young woman! We talked about what we were going to do with my hair. – That part is always a little scary for me as I have very difficult hair to manage. Finding someone who knows what they doing is always challenging, but Kim made me feel comfortable with her knowledge of hair and colour, and so I was happy to let her do her thing! First she started with the colour, all the while chatting like we were old friends. I learnt so much about her and what an interesting person she is. I also found out that she is currently the resident trainer for the in-house training school that Carlton run. WOW…. How lucky was I?
After the colour came the wash! I was taken to the lovely wash area where they proceeded to treat me to the most relaxing head and neck massage ending with a hot towel around my shoulders. By the end of all that, my hair was miraculously clean!
Following this was an amazing treatment and then THE CUT. We had discussed it and I have expressed wanting to go shorter, but was a little worried about how short and if my hair would co-operate. Kim was wonderful at explaining how to maintain it and insisted that I come in after my first wash and if I was still worried, she would ‘train’ me to style it. I haven’t been back yet, but I am going to take her up on her offer!
All the time fresh tea kept arriving and the conversation kept flowing. I have to say that it was the most amazing experience I have had in a long while. Given that I don’t generally attend hairdressers. It’s safe to say that I’ve found THE hairdresser to call “home!”
I want to thank Kim and all her staff for treating me so well. And then to Durbanite, for including me in this opportunity.”
